Privacy Policy

01 Introduction

StyleSlots (“we”, “our”, “us”) is a booking and business management platform for beauty and wellness businesses in Malaysia, operated by Vessel Tech (M) Sdn Bhd. We are committed to protecting your personal data in accordance with Malaysia’s Personal Data Protection Act 2010 (PDPA).

This Privacy Policy explains how we collect, use, store, and safeguard information when you use our platform at styleslots.com.my or through our mobile application. By using StyleSlots, you consent to the practices described here.

02 Information we collect

Personal information

• Your full name, email address, and phone number when you register an account.
• Payment details, processed securely through third-party payment gateways. We do not store your card details.
• Your booking history, service preferences, and membership tier (Silver, Gold, or VIP).
• An optional profile photo and your communication preferences.

Business data (for merchants)

• Business name, address, operating hours, and service listings.
• Specialist and staff profiles, scheduling configurations, and revenue analytics.
• Client records and campaign content uploaded to the platform.

Technical data

• IP address, device type, browser information, and session logs.
• Cookies and usage analytics that help us improve platform performance.

03 How we use your information

We use your personal data only for the following purposes:

• To process and manage appointment bookings, rescheduling, and cancellations.
• To send automated WhatsApp reminders and booking confirmations.
• To manage membership tiers, loyalty rewards, and promotional campaigns.
• To generate business analytics and performance reports for merchants.
• To comply with our legal and regulatory obligations under Malaysian law.
• To improve our features, user experience, and customer support.

04 Data sharing & third parties

StyleSlots does not sell your personal data. We share limited data only where it is necessary to operate the platform, with:

• Payment processors (such as Stripe and iPay88), solely to complete transactions.
• WhatsApp Business API providers, to deliver automated appointment notifications.
• Cloud hosting providers, where data is stored in secure, encrypted environments.
• Regulatory authorities, where required by Malaysian law or a valid court order.

Where a merchant uses StyleSlots to manage your booking, your relevant details are shared with that merchant so they can deliver the service you have booked.

05 Retention & security

We retain your data for as long as your account remains active, or for as long as required to meet our legal obligations. We protect your information using industry-standard SSL encryption, access controls, and regular security reviews.

You may request deletion of your account and associated data at any time by contacting us at connect@styleslots.com.my. Some data may be retained where the law requires us to keep it.

06 Your rights under the PDPA

As a data subject under Malaysia’s PDPA, you have the right to:

• Access the personal data we hold about you.
• Correct information that is inaccurate or out of date.
• Withdraw your consent to marketing communications at any time.
• Request portability or deletion of your data, subject to our legal retention obligations.

To exercise any of these rights, contact us using the details below. We will respond within the timeframes required by the PDPA.

07 Cookies

We use essential cookies to operate the platform and analytics cookies to understand how it is used. You can adjust your cookie preferences in your browser settings, though disabling cookies may affect some platform features.

08 Changes to this policy

We may update this Privacy Policy from time to time. Where changes are material, we will notify you by email and post the updated policy on our website. Your continued use of the platform after the effective date constitutes acceptance of the updated policy.

09 Contact us

For any privacy-related queries, or to exercise your data rights, contact us:

• Operating entity: Vessel Tech (M) Sdn Bhd
• Email: connect@styleslots.com.my
• Phone: +60 12-758 6219
• Hours: Mon – Sun, 9 am – 9 pm (Q Sentral)
• Address: Unit V.33 Q Sentral Level 35-02 (East Wing) 2A Jalan Stesen Sentral 2 KL Sentral Kuala Lumpur 50470 Malaysia